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Job ID: 176049

Assessment Reporting Technician, Educational Effectiveness and Learning Analytics
University at Buffalo, The State University of New York

Date Posted Jan. 6, 2022
Title Assessment Reporting Technician, Educational Effectiveness and Learning Analytics
University University at Buffalo, The State University of New York
Buffalo, NY, United States
Department Educational Effectiveness and Learning Analytics
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Educational Technology

Position Summary
The University at Buffalo (UB) department of Curriculum, Assessment and Teaching Transformation seeks to hire an Assessment Reporting Technician (Technician). The Technician works within the Educational Effectiveness & Learning Analytics team to provide oversight and support for course evaluation administration, reporting and user support for Annual Academic Program Assessment Reporting (AAPAR), crucial for documenting program assessment work at UB for continuing accreditation by the Middle States Commission on Higher Education (MSCHE). The Technician will create and maintain databases for course evaluation data and annual assessment reports and assist with developing relevant reports related to the status of these two initiatives.

Key accountabilities and responsibilities
Course Evaluation Administration and User Support, which includes:
providing oversight for system population each term;
administering course evaluations according to specified timelines and policies established by the Course Evaluation Advisory Committee; creating and updating website content related to policies and procedures of course evaluations for the UBCE website; creating and maintaining training materials for instructors and student users; and
monitoring the UBCE inbox and providing direct user support.

Annual Assessment Reporting User Support, which includes:
contributing to the development of policies related to annual assessment reporting;
providing oversight for the technical aspects of the annual assessment reporting process; assisting with the upgrading and maintenance of the Annual Academic Program Assessment Reporting (AAPAR) system;
creating and maintaining training materials for users; and
providing direct user support. Through this role, the incumbent will facilitate the reporting of university compliance with the curriculum and assessment standards of the Middle States Commission on Higher Education (Standards 3 and 5).

Database Support for Assessment Reporting Initiatives, including:
Exporting and managing course evaluation raw data at the end of each term; and
Running and distributing AAPAR system reports and downloading and managing usage data.

The Office of Curriculum, Assessment, and Teaching Transformation (CATT) at the University at Buffalo promotes educational excellence through: support of instructional and learning environments design; assessment of program and teaching effectiveness; and dissemination of evidence-based instructional strategies. Each office within the department supports the mission of educational excellence. Educational Effectiveness & Learning Analytics (EELA) supports program improvements through the program assessment and review process and through student evaluations of teaching. The office of Curriculum, Pedagogy & Design supports the effective design of courses and curricula through evidence-based approaches. The office of Learning Environments & Technologies works to establish in-person and virtual learning environments that promote effective teaching and learning. The Research & Development Team promotes the scholarship of teaching and learning and works to disseminate evidence-based pedagogy. For more information, please visit the CATT website:

The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo.

University at Buffalo is an affirmative action equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications
Bachelor’s degree and at least two (2) years of experience with user support, system administration, and/or database programming.

Additional required experience includes:
Strong organizational skills.
Excellent interpersonal and communication skills (written and verbal), planning, organizational and analytical skills. Ability to communicate clearly and respectfully with diverse populations.
Strong computer skills essential. Demonstrated proficiency in Microsoft Office Suite including Word, Excel, Access, and Outlook.
Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships.
A positive and professional demeanor.

Preferred Qualifications
A master’s degree in educational technology or a related field with three (3) or more years of experience with system administration and/or database programming in a higher education setting are preferred.

Familiarity with the accreditation standards of the Middle States Commission on Higher Education (MSCHE) is highly desirable, as is familiarity with the Perl, PHP, and Javascript programming language, as well as HTML5 and CSS3, and an understanding of GitArchives, RedHad OKD, and OpenShift.

Familiarity with MySQL pr PostgreSQL is an added benefit.

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