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Overview

About Tufts University College

Tufts University College (UC) is Tufts’ hub for innovative, accessible, and inclusive education. Since its founding in 2018, UC has grown rapidly, running Pre-College Programs, the Osher Lifelong Learning Institute, the Center for Professional and Workforce Impact, and a wide range of summer and professional programs. UC is a fast-paced, collaborative environment where professionals who care deeply about higher education create new ways for diverse learners to access Tufts’ world-class education.

What You'll Do

Job Summary

The Program Administrator will play a central role in shaping and running this program. This position offers the opportunity to help bring a high-profile program to life at Tufts while working closely with faculty, industry leaders, and motivated STEM students.

The program administrator will:

• Manage both the backend and front-facing aspects of the STEM Career Advantage Academy.
• Collaborate with the program’s lead instructor, guest speakers, and UC leadership to ensure smooth planning and delivery.
• Support students directly—through communications, onboarding, and ongoing engagement—to foster strong program outcomes.
• Contribute to marketing and recruitment campaigns, including email and social media outreach.
• Track and analyze program performance, producing reports and recommendations for improvement.
• Maintain key program infrastructure, including websites, databases, applications, and student records.
• Attend all program sessions to provide real-time support.
• Play a hands-on role in program innovation and future growth, helping scale offerings into year-round workshops, micro-credentials, and certificate programs.

This is an exciting opportunity for someone who wants to make a tangible impact on the success of an evolving program and help shape the future of professional development for STEM students and early-career professionals.   Please note this a 3-year term position with the possibility of extension.  

What We're Looking For

Basic Requirements:

• Bachelor’s degree and 3–5 years of experience in a professional environment.
• At least 3 years of experience managing complex projects with multiple stakeholders (e.g., faculty, administrators, marketing teams, and students) in an educational setting.
  Interest in program design, workforce development, and/or STEM education.
• Demonstrated ability to meet performance goals.
• Ability and comfort adapting to competing priorities in a fast-paced environment and on the fly.
• Proven ability to handle sensitive matters with judgment, tact, and diplomacy.
• Demonstrated cultural competency and experience working with diverse student populations.
• Proficiency with Microsoft Office Suite (including strong Excel skills), Canvas, and Zoom.
• Comfortable using digital tools such as email platforms, social media, and survey analysis software.
• Excellent communication skills (written and verbal), organizational skills and attention to detail.
• Strong organizational, project management, and relationship-building skills.
• Collaborative team player with a proactive, solutions-oriented mindset and willingness to pitch in.
• Flexible, positive, and willing to take an “all-hands-on-deck” approach when needed

Preferred Qualifications:

• Knowledge and skills as typically acquired through completion of a master’s degree and 5–7 years of program management experience.
• Prior experience in program development and evaluation.
• Knowledge of or experience working in a STEM field or STEM-focused organization.
• Experience creating and delivering synchronous online and in-person courses for college students.
• Experience facilitating dialogue and engagement in online learning environments.
• Experience mentoring or teaching young adult or early-career students, particularly from diverse backgrounds.
• Customer service or marketing experience.
• Prior systems management and analytical experience with platforms such as Technolutions Slate, Oracle PeopleSoft SIS, or Modern Campus Destiny One.
• Knowledge of SQL or other query languages.

Pay Range

Minimum $54,500.00, Midpoint $68,100.00, Maximum $81,700.00

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.