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Job ID: 190510

Academic Success Coach, Computer Engineering and Cyber Security
Vaughn College of Aeronautics and Technology

Date Posted Jul. 29, 2022
Title Academic Success Coach, Computer Engineering and Cyber Security
University Vaughn College of Aeronautics and Technology
Flushing, NY, United States
Department Engineering and Technology
Application Deadline Open until filled
Position Start Date Available immediately
  • Professional Staff
  • Counseling/Human Services
    Education - General

Position purpose 

The Academic Success Coach proactively supports a caseload of high school and college students in their studies at Vaughn. The Academic Success Coach will engage in outreach interventions on a regular basis. This role supports the operations of the Office of Advisement and is part of the Title V grant initiative. 

Due to COVID-19, some functions may be conducted virtually.


Major Responsibilities/Duties/Functions/Tasks 

  • Assist in the development, maintain and update written materials to guide students through program competition. This includes, but is not limited to, descriptions in the College Catalog, degree audits and degree maps; 
  • Coaching high school students in a Saturday or summer enrichment program on issues related to enrolling in college; 
  • Provide proactive success coaching to an assigned caseload of students facilitated by an early alert system, collection of data. These students include college students matriculated in the program and high school students participating in Saturday or summer enrichment programs; 
  • Assisting and guiding students through in-class and out-of-class program requirements; 
  • Responding to faculty/staff submitted and automatically generated alerts for an assigned caseload of students. Maintain accurate data on an early alert system (e.g., student success plans); 
  • Identifying and engaging in regular outreach to at-risk students within assigned caseload of students; 
  • Connecting students in caseload with appropriate interventions and student supports; 
  • Engaging assigned caseload of students in educational planning activities to help guide them to achieve their educational goals; 
  • Regularly attending assigned academic department meetings, engage with faculty/staff and other departmental meetings, as appropriate, to remain current with departmental policies and procedures; 
  • Engaging in phone call and outreach campaigns as required; 
  • May be required to provide hours in a Zoom-based student service room for consultations; 
  • Submitting Time and Effort reports as required by the Office of Grants; 
  • Participate in assessment and accreditation activities for the program as directed; 
  • All other duties as assigned. 



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   


Education and/or Experience Requirements  

  • Bachelor’s degree in education, counseling or a related field; 
  • 1+ years’ experience working in an advising, coaching or mentoring role. 


Professional Skills 

  • Working knowledge of Microsoft Office suite, specifically Word and Excel. 
  • Demonstrated excellence in written, oral and interpersonal communication skills; 
  • Demonstrated professionalism, including the ability to treat others respectfully and to speak courteously; 
  • Ability to work independently; 
  • Ability to follow up on tasks as appropriate. 


Reasoning Ability  

  • Ability to define problems, collect data, establish facts and draw conclusions; 
  • Ability to understand and follow directions. 


Work environment and physical functions 

This position is located in an office environment. Generally, an employee needs to be able to sit, stand and navigate within the office area. The office equipment either individually used or shared with a department is the responsibility of all employees.  



  • Experience in academic advisement, particularly in STEM fields; 
  • Experience providing advisement to college-level students; 
  • Experience working with under-represented students in STEM programs; 
  • Experience using Starfish (or similar early-intervention system) for effective interventions including raising and clearing flags; 
  • Experience using SONIS (or similar student information system) for records retrieval. 


****Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. **** 

Please reference in your cover letter when
applying for or inquiring about this job announcement.

Contact Information

  • Human Resources
    Vaughn College of Aeronautics and Technology
    86-01 23rd Avenue
    Flushing, NY 11369


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